Education automation solutions

We automate the front office of schools, colleges and training providers — enquiry handling, admissions funnels, enrolment chasing and MIS housekeeping — with safeguarding treated as a hard boundary, not an afterthought. Your MIS stays the single source of truth; we take the re-keying and the chasing off your team.

Use cases

• Answers prospectus, fees and entry requirement enquiries at any hour, then books open day visits directly
• Chases incomplete applications — missing references, transcripts, proof of ID — before admissions deadlines quietly slip
• Writes every enquiry, visit and application touchpoint into iSAMS, Arbor or your admissions CRM automatically
• Nudges offer-holders through enrolment document checklists and flags stalled applicants to your admissions team
• Validates ILR fields before submission windows close, so college funding returns don't bounce
• Publishes timetable and room changes from your timetabling system to students, parents and staff in one pass
• Chases overdue off-the-job hours and review evidence in OneFile or Aptem ahead of EPA gateway
• Sends first-day absence follow-ups from MIS registers, routing anything welfare-related straight to a human

Common workflow problems

• Enquiries arrive overnight and at weekends; by Monday's reply, the family has already toured two other schools.
• The admissions funnel is split across an inbox, a spreadsheet and the MIS, so nobody can say which offers have stalled.
• Re-keying between application forms, the MIS and finance creates the mismatches that surface at census or ILR time.
• Open evenings produce a pile of warm contacts that get one mass email and no structured follow-up.
• The office answers the same fees, term dates, uniform and entry requirement questions on repeat, all term.

How we help

• We integrate with your MIS through published APIs — iSAMS, Arbor, Bromcom, SIMS — so the learner record stays canonical.
• Enquiry assistants answer only from your prospectus, fee schedule and policies — no invented entry requirements, ever.
• Safeguarding is a hard boundary: anything welfare-adjacent routes straight to your DSL and is never answered by an automation.
• Every automated message and record change is logged, giving you an evidence trail you can show at Ofsted or ISI inspection.
• You define the escalation rules: complaints, SEND queries, distressed parents and anything ambiguous go to a named human with context.

Systems we work with in this sector

We build around the platforms education providers already run — iSAMS, Arbor, Bromcom, ESS SIMS, OpenApply, Admissions+, Tribal ebs, ProSolution, OneFile and Moodle.

Frequently asked questions

We hold children's data. How does that work under UK GDPR and KCSIE?

Children's data gets the higher bar UK GDPR sets for it: EU hosting, data processing agreements, data minimisation and no model training on your records. We design flows so safeguarding content never passes through an automation — concerns route to your DSL and stay in CPOMS or MyConcern, not in our systems. We support your DPIA before anything goes live.

Can you work with SIMS, iSAMS or Arbor without disturbing them?

Yes — we connect through the MIS's published API or partner integration routes, and the MIS remains canonical. Where an estate is older, such as some on-premise SIMS installs, we work from scheduled exports rather than forcing an upgrade. Admissions platforms like OpenApply and Admissions+ connect the same way.

What should never be automated in a school or college?

Safeguarding judgement, full stop: disclosures, welfare concerns and anything a DSL should weigh are detected and routed by our systems, never answered by them. The same goes for SEND decisions, behaviour and exclusion matters, and references. We automate the chasing and admin around those processes — not the professional judgement inside them.

Where do providers usually start?

The admissions funnel — out-of-hours enquiry response and application chasing — because it is measurable, cyclical and well away from safeguarding risk. Within one intake cycle you can see whether response times and completion rates moved. Enrolment chasing and MIS data hygiene tend to follow naturally.

Relevant ways we support this sector

• Business Automation Solutions — Practical automation built around the way your business already works.
• Process Audits — Find where time, accuracy, and money are being lost before building anything.
• Software Development — Any software, any tool, any commercial format — built to own, white-labelled under your brand, or run as your product.

Discuss this industry: [email protected]