Finance automation solutions
Regulated firms drown in evidence-gathering: KYC and periodic refresh, onboarding packs, screening alert triage, reconciliation breaks and payment investigations. We deploy agents inside your existing core banking, CRM and screening stack that clear routine cases with a documented rationale and escalate anything unusual to a named analyst. Every step is logged the way your compliance team, your auditors and a skilled person would expect to find it.
Use cases
- Runs periodic KYC refresh: pulls registry and Companies House data, chases outstanding documents, updates the CDD file
- Triages name-screening alerts, discounting obvious false positives with a written rationale your MLRO can sample
- Assembles onboarding packs — ID&V, source of wealth, FATCA and CRS classification — and flags gaps before compliance review
- Works reconciliation breaks by matching cash, custody and ledger records, clearing routine items and ageing the rest
- Chases payment investigations across Swift gpi references, shared inboxes and case queues until resolved or escalated
- Monitors loan covenants from management accounts and compliance certificates, alerting credit before a breach ages
- Builds complaint files against DISP deadlines: gathers correspondence, drafts the chronology, leaves the decision to your handler
- Evidences daily client money reconciliations under CASS, routing exceptions to a named owner with the workings attached
Common workflow problems
- The KYC refresh backlog grows faster than the team clears it, and high-risk files drift past their review date.
- Screening generates a wall of false positives, and discounting them consumes the financial crime team's week.
- Onboarding stalls for days over one missing document that nobody has actually asked the client for.
- Reconciliation breaks age quietly in spreadsheets until month-end becomes archaeology across ledger, custody and bank records.
- Every audit or s166 request starts a scramble to reconstruct from inboxes who checked what, and when.
How we help
- We connect to your core banking, CRM and screening platforms through their APIs, so agents work the same queues your analysts already do.
- Agents apply your documented risk appetite and discounting procedures — codified with your compliance team, not improvised by a model.
- Every cleared alert or break carries a written rationale and the source evidence, ready for your QC sampling and four-eyes checks.
- True-match candidates, unexplained transactions and stale breaks over threshold escalate to a named human owner instead of sitting in a queue.
- Case-level audit trails live on EU infrastructure under a DPA, with nothing trained on your client data — evidence you can hand straight to an auditor.
Systems we work with in this sector
We integrate around Temenos, Mambu, Fenergo, LSEG World-Check, ComplyAdvantage, Salesforce, SmartStream TLM, Duco, Swift and Intelliflo.
Frequently asked questions
- How does this sit with our FCA obligations?
- It is built to survive your outsourcing and operational resilience review: EU hosting, a DPA, full audit trails, and no training on your client data. Accountability under SM&CR stays with your senior managers — which is exactly why every agent decision carries a written rationale a human can review, sample and overrule.
- Can you integrate with Temenos, Fenergo and the rest of our stack?
- Yes — through vendor APIs where they exist, and controlled file-based or RPA connections where they do not, each documented so your IT risk team can review it. We usually start read-only, then add write access once your control owners have watched the audit trail behave.
- What won't you automate?
- The decisions the regulator holds a named human accountable for: whether activity is suspicious, whether advice is suitable, whether to file a SAR or exit a client. Agents assemble the file, the timeline and a draft rationale; your MLRO, adviser or committee decides. Escalation to a person is the designed outcome for anything unusual, not a failure mode.
- Where do regulated firms usually start?
- An evidence-heavy queue with a clear procedure: KYC refresh chasing, false-positive triage or reconciliation breaks. We run a read-only pilot alongside your team, let QC sample the output, and only widen scope once your compliance function signs off.
Relevant ways we support this sector
- Business Automation Solutions — Practical automation built around the way your business already works.
- AI Automations — Use AI where it improves throughput, quality, and decision support.
- Process Audits — Find where time, accuracy, and money are being lost before building anything.
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